Archive | September, 2010

Computer Telephony Integration: Its History and Varieties

With so many businesses trying to use today’s technology to their advantage, call centers have become more common than ever.  As great ways to improve efficiency and take care of high call volumes quickly, call centers have become crucial to today’s growing businesses.  As one of the biggest advances in call center technology, computer telephony [...]

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Transferring Upstream

Have you ever wished you had a convenient, easy to access backup for all the data on your iPod?  The storage capabilities of most home PCs and laptops exceeds most storage needs for music, video and other application files found on an iPod.  So a home PC would be a very convenient backup for that [...]

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